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Our services
Six services that cover a system from the first workshop to years of operation. Every project is delivered as a managed service for at least 12 months.
Custom applications
Web and mobile systems built around the way your organisation works, such as case management, approvals, scheduling, reporting and self-service portals.
What we do
- Requirements workshops with the people who will use the system
- Screen designs tested with users before development
- Development in two-week cycles with a demo at the end of each
- Role-based access, audit history and document output
What you get
- A working system in production
- Up-to-date documentation
- Training for administrators and key users
Legacy modernisation
Older systems moved to supported platforms one part at a time, so the business keeps running while the old system is retired.
What we do
- Review of the current system, its data and the rules built into it
- A phased plan, with each phase delivering something usable
- Data cleaning and trial migrations before go-live
- Parallel running until the new system is signed off
What you get
- Lower running and licence costs
- Business rules written down and tested
- No single high-risk weekend cutover
Systems integration
ERP, HR, finance and identity systems connected so information is captured once and reaches the right place.
What we do
- API design and documentation
- Connectors for ERP, HR, payroll and finance systems
- Single sign-on and user provisioning
- Monitoring and alerts on every interface
What you get
- Less manual capturing
- One reliable source for each piece of data
- A log of every transfer between systems
Data and reporting
Data pipelines, warehouses and dashboards that give managers accurate figures without manual spreadsheets.
What we do
- Collecting data from your existing systems
- Cleaning, checking and storing it in one place
- Dashboards and reports for each management level
- Access rules so people only see their own data
What you get
- Up-to-date figures for decision-making
- Fewer manual spreadsheets
- Reports that can be checked back to source
Quality assurance
Functional, user acceptance, performance and security testing, planned from the first week of a project.
What we do
- Test plans written with your business owners
- User acceptance testing with accounts for every role
- Performance and load testing against agreed targets
- Security and accessibility testing
What you get
- Evidence of testing for every release
- Signed acceptance from your business owners
- Known performance limits before go-live
Managed service
Every system we deliver is hosted, monitored, supported and improved by us for at least 12 months after go-live, under an agreed service level.
What we do
- Hosting and system monitoring
- Incident handling within agreed response times
- Security patches and dependency updates
- A planned release of improvements each month
What you get
- A minimum 12-month service agreement
- A monthly service report
- A support team that knows your system
Working together
Ways to engage us
Start with discovery, then choose how you want the work delivered.
Fixed-scope build
A defined scope, price and go-live date, agreed after a paid discovery phase, followed by the managed service.
Suits a clear requirement with a deadlinePhased modernisation
An older system replaced in phases, each delivering something usable, with every phase run as a managed service.
Suits systems that are costly to maintainDedicated team
Engineers, a designer and a delivery lead who keep developing your system while we run it for you.
Suits a system that keeps growingManaged service renewal
After the first 12 months, the managed service can be renewed so we keep running and improving the system.
Suits systems your organisation depends on